Technical Support Engineer

rapsys technologies pte ltd • singapore, singapore, Singapore • Posted June 16, 2026

Location singapore, singapore
Job Type Full-time
Category Other-General
Posted June 16, 2026
We're Hiring: Technical Support Engineer!
We are looking for a motivated and detail-oriented Technical Support Engineer to join our team in Singapore. The ideal candidate will have a passion for technology and a strong desire to help customers resolve their technical issues efficiently. Location:
Singapore, Singapore
Work Mode:
Work from Office
Role:
Technical Support Engineer What You'll Do:
Job Description Monitor andmanage the system to ensure that all system parameters are optimum. Escalated to thenecessary teams if there is any abnormality to the systems or the systemparameters are less optimum. Manage number ofinbound and outbound calls in a timely manner Followcommunication 'scripts' when handling different topics Identifycustomers' needs, clarify information, research every issue and providesolutions and/or alternatives Build sustainablerelationships and engage customers by taking the extra mile Keep records ofall conversations in our call center database i...

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