Technical Support Engineer

OverviewMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico.
As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.RoleYou will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop applications and devices.RequirementsBachelors/College Degree in Computer Science, Information Technology, or equivalent.Proficiency in English at an upper-intermediate level.Minimum of 3 years of experience as a Senior Manager of IT Support/Head of Support.Experience in FinTech or a loan company is advantageous.Comprehensive understanding of network architecture and client/server technology.Strong problem-solving and communication skills.Proficient in database management.Preferred skills in software development and IT security.The ideal candidate will be proactive, organized, and passionate about helping the company build a pos...