Technical Support L1 English speakers - TRUJILLO

Join NTT DATA — one of the world’s largest IT services companies, with +140,000 professionals operating in more than 50 countries.

At NTT DATA, we believe technology transforms businesses and people’s lives. Today, we are looking for passionate tech professionals ready to grow in a dynamic, global, and collaborative environment.

We’re Hiring | Technical Support L1 (B2–C1)

Location: Trujillo, Lima or Arequipa – Peru

Schedule: Rotative shifts 24x7

Employment Type: Full-time

International support environment

What will you do?

• Provide Level 1 technical support and incident resolution
• Register, monitor, and manage tickets using ticketing tools
• Support infrastructure environments (Windows / Linux / Unix)
• Assist cloud environments such as AWS, Azure, or GCP
• Communicate with users in both Spanish and English
• Escalate incidents efficiently to higher support levels wh...