Technical Support Officer: Fast-Ticketing & Coordination

CERTIS CISCO SECURITY PTE. LTD. is seeking a Customer Service Officer in Singapore to provide first-contact assistance over phone and email. You'll be responsible for resolving customer issues effectively, coordinating with technical teams, and maintaining accurate records of support tickets. Candidates should have at least 1 year of experience in a customer support role and strong verbal communication skills in English. This position also involves working rotating shifts, including weekends and public holidays.
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