Technical Support Service Desk Administrator
Location
são paulo, são paulo
Job Type
Full-time
Category
Instalação - Manutenção - Reparação
Posted
June 06, 2026
Technical Support Service Desk Administrator
Technical Support Service Desk Administrator (English & Spanish Support)
Contract | 6 months + possible 90-day extension
We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment.
Responsibilities
- Provide user support in English and Spanish via phone, email, and chat.
- Support mobile devices (iOS and Android ).
- Troubleshoot and support network infrastructure and VPN .
- Maintain and support Windows, Office 365, Outlook, and ServiceNow .
- Perform first-level support according to established procedures.
- Analyze, diagnose, and resolve incidents.
- Log incidents and service requests accurately.