Technical Support Specialist — Customer Care & Troubleshooting
Location
dubai, dubai
Job Type
Full-time
Category
IT & Technology
Posted
June 09, 2026
We are looking for a skilled and customer-focused Technical Support Representative to assist users with technical issues and ensure smooth system operations.
Key Responsibilities
- Provide technical support to customers via phone, email, or chat
- Diagnose and resolve hardware, software, and network issues
- Guide users through troubleshooting steps
- Maintain records of issues and solutions
- Escalate complex problems to the appropriate team
- Ensure high levels of customer satisfaction
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