Technical Support Specialist (German Speaking)
Location
barcelona, kingdom of spain
Job Type
Full-time
Category
IT
Posted
June 18, 2026
For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible.
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Your Job
- You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements.
- You create support tickets and process them to final resolution.
- You build personal customer relationships and focus on offering an awesome customer experience.
- You remain alert to messages from the incident notification system and inform the response team when incidents arise.
- You are responsible for the initial assessment of reported incidents to as...