Technical Support Specialist (m/f/d)
Location
remote, romblon
Job Type
Full-time
Category
IT & Technology
Posted
June 07, 2026
Technical support Specialist Electrics
Provide technical expertise and support, assisting on‑site or remotely to field technicians with installations, maintenance, upgrades, and repairs for the wind turbine’s electrical system.
Responsibilities
- Diagnose, troubleshoot, and resolve technical/service issues; develop and document technical solutions in incident records and communicate measures to requestors.
- Create knowledge articles and troubleshooting guidelines.
- Identify clusters and prepare issues for product failure analysis; align with relevant stakeholders (engineering, product technical management, and technical management) and regional claim handlers.
- Deliver training on company products, processes, and technologies; select appropriate training aids and ensure participants comply with occupational health and safety rules during training.
- Analyze course evaluations to judge the effectiveness of training...