Technical Writer

Insight Global • Newark, DE, United States • Posted June 01, 2026

Location Newark, DE
Job Type Full-time
Category other-general
Posted June 01, 2026
Job Description
The role involves completely rebuilding all documentation from scratch—including user guides, procedures, and standards—while also migrating all customer facing content from SharePoint into Confluence. The Technical Writer will create clear, concise one page standards, job aids, and training materials, and will build a fully structured Confluence documentation library that includes intuitive page hierarchies, templates, navigation, labeling, and content organization best practices. This includes designing new Confluence spaces, standardizing page layouts, improving searchability, and ensuring documentation is easy for teams to consume and maintain. The position requires close collaboration with subject matter experts to gather, clarify, and validate technical information, ensuring that all content is accurate, consistent, and aligned with updated documentation standards.

Deliverables
• Fully rewritten procedure and user documentation.
• New Confluence ...

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