Technician 1, Monitoring Service (Technical Support)
Location
quezon city, metro manila
Job Type
Full-time
Category
IT & Technology
Posted
June 17, 2026
Risewave Consulting Inc.
Hybrid - Quezon City Fresh Graduate/Student Bachelor Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
Insurance Health & Wellness
Insurance Health & Wellness
Health Insurance, HMO
Work-Life Balance
Work from Home
JOB OBJECTIVE
This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant to customer specifications for a 24/7 department operations.
This position is also required to answer inbound calls, service requests, confirm work orders, perform graph analysis and troubleshooting of refrigeratio...