Technician II

DIGITAL REALTY • Dublin, County Dublin, Ireland • Posted May 27, 2026

Location Dublin, County Dublin

Job Type Full time

Category Other Installation, Maintenance, and Repair Occupations

Posted May 27, 2026

Your role
The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment.
What you'll do
Customer Support and Technical Interventions:
Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance reques...
            

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