Technology Service Desk Assistant
Location
Clifton, Nottingham, Nottinghamshire
Job Type
Full-time
Category
computer-and-mathematical
Posted
June 10, 2026
If you love helping people, enjoy solving problems and want to start your career in IT and technology services, this could be the perfect opportunity.
As a Technology Service Desk Assistant, you’ll be a key part of our Service Desk team, supporting colleagues across the organisation with administrative support, system updates and first-line IT support. This is an ideal entry-level IT role for someone who is organised, customer-focused and eager to grow their career in technology.
In this IT support role, you’ll gain hands-on experience in a busy Service Desk environment, building your technical knowledge while delivering excellent customer service. You’ll support day-to-day operations and help ensure our technology services run smoothly.
What you’ll be doing
You’ll make a real impact by:
* Logging and managing IT support tickets within a busy Service Desk environment
* Providing friendly, patient first-line technical support to colleagues
As a Technology Service Desk Assistant, you’ll be a key part of our Service Desk team, supporting colleagues across the organisation with administrative support, system updates and first-line IT support. This is an ideal entry-level IT role for someone who is organised, customer-focused and eager to grow their career in technology.
In this IT support role, you’ll gain hands-on experience in a busy Service Desk environment, building your technical knowledge while delivering excellent customer service. You’ll support day-to-day operations and help ensure our technology services run smoothly.
What you’ll be doing
You’ll make a real impact by:
* Logging and managing IT support tickets within a busy Service Desk environment
* Providing friendly, patient first-line technical support to colleagues