Technology Support Analyst I
Location
Huntsville, TX
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Requisition: 202600167S
Occupational Category (Staff Positions Only): Technical/Para-Professional
Hiring Salary: Monthly-Staff
Department: SHSU Online
General Requirements:
Associate’s degree in information technology, instructional technology, computer science, business, or a related field required. Bachelor’s degree preferred. Two years of experience in technical support, call center operations, customer service, IT help desk support, instructional technology support, or related areas required. Experience supporting distance learning platforms, digital tools, or educational technology systems is desirable. A combination of education, experience, and training that produces the required knowledge and abilities may be considered
Nature & Purpose of Position/Usual Duties:
Supports the operational administration, maintenance, and continuous improvement of enterprise academic and instructional technology systems managed by SHSU Online. A...
Occupational Category (Staff Positions Only): Technical/Para-Professional
Hiring Salary: Monthly-Staff
Department: SHSU Online
General Requirements:
Associate’s degree in information technology, instructional technology, computer science, business, or a related field required. Bachelor’s degree preferred. Two years of experience in technical support, call center operations, customer service, IT help desk support, instructional technology support, or related areas required. Experience supporting distance learning platforms, digital tools, or educational technology systems is desirable. A combination of education, experience, and training that produces the required knowledge and abilities may be considered
Nature & Purpose of Position/Usual Duties:
Supports the operational administration, maintenance, and continuous improvement of enterprise academic and instructional technology systems managed by SHSU Online. A...