Technology Support Executive

Infosys • Bengaluru, Karnataka, India • Posted May 29, 2026

Location Bengaluru, Karnataka
Job Type Full-time
Category Secretaries and Administrative Assistants
Posted May 29, 2026
Responsibilities Customer & technical support. (Inbound calls / FCR - First Contact Resolution).•Voice and email Support (US client).•Strong customer service & Handling skills.•Excellent written and verbal communication skills. (Language/Grammar Proficiency).•Ability to work independently and as part of a team.•Proficiency in Microsoft Office Suite.•Familiarity with ServiceNow Ticketing tool.•Knowledge of common technical troubleshooting tools and techniques.•Knowledge of ITIL Framework is Required Educational Requirements Graduate

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