Telecaller – Calida Rehab
Location
mumbai, mumbai
Job Type
Full-time
Category
Other-General
Posted
June 22, 2026
Job Description (JD) – Telecaller / Patient Coordinator
Organization: Calida Rehab Pvt. Ltd.
Position: Telecaller / Patient Coordinator
Department: Admissions & Client Relations
Location: Pune, Maharashtra
Employment Type: Full-Time
Job SummaryCalida Rehab is looking for a compassionate, confident, and result-oriented Telecaller to handle inquiries from patients and their families regarding our psychiatric, mental health, and de-addiction rehabilitation services. The Telecaller will be responsible for managing inbound and outbound calls, counseling prospective clients about available programs, scheduling assessments, and supporting the admission process.
Key ResponsibilitiesCall Handling & Lead Management- Attend incoming calls from prospective patients, families, and referral partners.
- Make outbound calls to inquiries received through websites, social media, job portals, and other sourc...