Telecommunications Rep.
Location
Rochester, NY
Job Type
Full-time
Category
other-general
Posted
June 23, 2026
**17847BR**
**Title:**
Telecommunications Rep.
**Department/Cost Center:**
854 - Telecommunications
**Job Description:**
Highland Hospital is seeking an experiences switchboard operator to work full time with a mid day shift.
Essential Duties include:
1. Operate Amtelco/Spok automated answering telephone system, receiving all internal and external calls for Highland Hospital and Patient Information, as well as internal operator calls in a pleasant, helpful and professional manner. Direct all calls to the appropriate patient, department or staff member as quickly & efficiently as possible.
2.
3.
4. Maintain a full understanding of and manage all incoming calls to the hospital Stat line, following all emergency processes based on the incoming call. These include adult code teams, pediatric codes, Amber Alerts, OB codes, Stroke Codes, Critical Security incidents, Command Center Activations (HIMS/Disaster), Utili...
**Title:**
Telecommunications Rep.
**Department/Cost Center:**
854 - Telecommunications
**Job Description:**
Highland Hospital is seeking an experiences switchboard operator to work full time with a mid day shift.
Essential Duties include:
1. Operate Amtelco/Spok automated answering telephone system, receiving all internal and external calls for Highland Hospital and Patient Information, as well as internal operator calls in a pleasant, helpful and professional manner. Direct all calls to the appropriate patient, department or staff member as quickly & efficiently as possible.
2.
3.
4. Maintain a full understanding of and manage all incoming calls to the hospital Stat line, following all emergency processes based on the incoming call. These include adult code teams, pediatric codes, Amber Alerts, OB codes, Stroke Codes, Critical Security incidents, Command Center Activations (HIMS/Disaster), Utili...