Telesales Executive

Job description

Order Collection, Nurturing Leads, Boosting retail primary and SPD sales

Servicing the collected order & communicate with relevant stakeholders

Payment collection & executing order

Create Performa invoice from the accounts department.

Organize the loading plan once the dealer has completed the full 100% payment.

Forward the loading plan to the production and dispatch departments via email.

Upon receiving the dispatch date, generate a tax invoice through the accounting department.

Resolving Dealer Complaints,

Analyze the complaints & ensure timely resolution or escalation.

Lead generation & follow-up up to meeting level

Collaborate with cross-functional teams, including sales, marketing, and customer support, to align CRM

strategies with overall business goals.

Maintain accur...