Test Automation Engineer for AI at Dialpad
Location
kitchener, region of waterloo
Job Type
Full-time
Category
Other-General
Posted
June 09, 2026
Elevate quality assurance for AI products as a Senior Software Development Engineer in Test at Dialpad in Kitchener, Canada. Your focus will be on creating automated tests and frameworks.
In this pivotal role, you will develop comprehensive test automation for Dialpad's AI Voice Agent services, ensuring reliability and performance. Collaborating closely with development teams, you will build evaluation frameworks and drive automation to maintain high standards of quality and user satisfaction. This contributes directly to Dialpad's mission of transforming communication through AI.
Key Responsibilities:
• Design and build automation frameworks and tooling
• Develop evaluation frameworks to assess response quality
• Drive automation coverage for critical AI workflows
• Conduct performance and load testing for AI services
• Identify and mitigate risk factors in AI systems
Requirements:
• Minimum 5 years of experience in software engineering
• Strong programmi...
In this pivotal role, you will develop comprehensive test automation for Dialpad's AI Voice Agent services, ensuring reliability and performance. Collaborating closely with development teams, you will build evaluation frameworks and drive automation to maintain high standards of quality and user satisfaction. This contributes directly to Dialpad's mission of transforming communication through AI.
Key Responsibilities:
• Design and build automation frameworks and tooling
• Develop evaluation frameworks to assess response quality
• Drive automation coverage for critical AI workflows
• Conduct performance and load testing for AI services
• Identify and mitigate risk factors in AI systems
Requirements:
• Minimum 5 years of experience in software engineering
• Strong programmi...