Tier 1 Network Operations Specialist
Location
montreal (administrative region), qc
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
Elevate your technical skills with March Networks as a Tier 1 Network Operations Center Specialist. Focus on health monitoring of advanced surveillance systems while ensuring client satisfaction in a global setting.
In this pivotal role within the Managed Services team, you will be responsible for remote monitoring and troubleshooting of cutting-edge surveillance products. You’ll maintain health alerts and ensure accurate product mapping for health scans while working under pressure to resolve issues efficiently. Your commitment to quality service is essential for enhancing customer experiences.
Key Responsibilities:
• Provide remote troubleshooting and monitoring support for clients
• Maintain and update health alerts in the ticketing system
• Ensure accurate product mapping for health scans
• Upgrade IP camera firmware as required
• Communicate effectively with customers and team members
Requirements:
• Bachelor’s degree or equivalent technical qualificatio...
In this pivotal role within the Managed Services team, you will be responsible for remote monitoring and troubleshooting of cutting-edge surveillance products. You’ll maintain health alerts and ensure accurate product mapping for health scans while working under pressure to resolve issues efficiently. Your commitment to quality service is essential for enhancing customer experiences.
Key Responsibilities:
• Provide remote troubleshooting and monitoring support for clients
• Maintain and update health alerts in the ticketing system
• Ensure accurate product mapping for health scans
• Upgrade IP camera firmware as required
• Communicate effectively with customers and team members
Requirements:
• Bachelor’s degree or equivalent technical qualificatio...