Tier 3 Helpdesk Support Technician

ScalableOS • quezon city, metro manila, Philippines • Posted June 12, 2026

Location quezon city, metro manila

Job Type Full-time

Category Other

Posted June 12, 2026

At ScalableOS, we're redefining offshoring by connecting growth-focused businesses with top talents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers (MSPs), Tax & Accounting, and other industries. To continue delivering exceptional results, we’re looking for passionate individuals ready to make an impact and thrive in a team built on trust, integrity, and excellence. Join us as we drive continuous growth and scalability. Your next big opportunity starts here! 
Job Description This is a remote position. 
SUMMARY We are seeking a highly skilled, client-focused Tier III Support Technician (Escalations Engineer) to join our Managed Services team. This role is responsible for resolving complex technical issues escalated from Tier I, supporting diverse client environments, and contributing to both reactive support and proactive system improvement. The role will act ...
            

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