Tour and Hotel Booking - Customer Care - Beginner Friendly
Location
valenzuela, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
Who are we looking for?
We’re in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.
What will you be doing?
• Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries
• Providing accurate and timely information about room availability, pricing, and hotel policies
• Ensuring each interaction meets our high customer service standards
• Updating customer records and reservation details in the internal system
• Following internal guidelines to maintain quality and compliance
Do you qualify?
You do if you have:
• Completed High School (K–12 or Old Curriculum)
• At least 6 months of BPO or customer service experience
We’re in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.
What will you be doing?
• Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries
• Providing accurate and timely information about room availability, pricing, and hotel policies
• Ensuring each interaction meets our high customer service standards
• Updating customer records and reservation details in the internal system
• Following internal guidelines to maintain quality and compliance
Do you qualify?
You do if you have:
• Completed High School (K–12 or Old Curriculum)
• At least 6 months of BPO or customer service experience