Train Service Controller (Communications), NSEWL

SMRT Corporation Ltd • Singapore, Singapore, Singapore • Posted June 12, 2026

Location Singapore, Singapore

Job Type Full-time

Category Information and Record Clerks

Posted June 12, 2026

Job Purpose

Responsibilities
Develop communication plans and communicate to the public via audio and visual means.
Monitor social media and identify trends and potential issues.
Provide situation updates and alternatives to enhance commuters’ travel experience, particularly during a train service delay.
Liaise with external agencies.
Generate fault request to the relevant departments.
Able to perform rotating shifts, including duties on weekends and on public holidays.
Qualifications & Work Experience

Diploma in any discipline

Skills
Able to converse and make public train announcements in both English and Mandarin effectively.
Good inter-personal and communication skills and able to work independently as well as in a team environment with individuals of diverse backgrounds.
Highly moti...
            

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