Trainer I

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

Responsible for updating, enhancing, and producing training materials, identifying, recommending, and administering ongoing/new training in alignment with call center customer service philosophy and business needs.

Responsibilities:

Partners with department leaders to identify training needs for new hires and existing employees. Partners with management team to keep appropriate personnel appraised on ever ch...