Training And Quality Manager - Bridgetowne (Digital Ads & Technical Support | Active Pooling
Location
Pasig, National Capital Region
Job Type
Full-time
Category
other-general
Posted
June 05, 2026
Training & Quality Manager
- 2-3 years of Training and Quality Manager experience in a BPO environment, specifically managing AdTech, Digital Marketing, or Technical Support accounts
- College Graduate.
- Can join ASAP within May or June
Job Description
The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.
Essential Functions/Core Responsibilities
- Develop a department of well-trained, competent professionals who continuously improve the organization and themselves
- Conduct Trai...