Training & Development Officer
Location
Bangkok, Bangkok
Job Type
Full time
Category
Business Operations Specialists
Posted
June 02, 2026
Job Description
1.Manage Contact Center to meet CC KPIs, Handle or Consult agents to solve cases within SLAs
2.Monitor and evaluate the performance to develop performance improvement and action plans.
3.Ensure daily processes/ contact center operation to meet KPIs and SLAs
4.Handle the other jobs as assigned
Recruiter
Pitchaporn Sukittipattanakul (พิชชาพร สุกิตติพัฒนากุล)