Transition and Business Analyst

Michael Page • Gurugram, Haryana, India • Posted June 07, 2026

Location Gurugram, Haryana

Job Type Permanent

Category Business Operations Specialists

Posted June 07, 2026

You'll be part of global teams across Bupa markets
You'll get to work on building innovative digital health solutions
About Our Client
Bupa is a leading international healthcare company, established in 1947.
Job Description
The accountabilities and responsibilities of the role will vary according to the specific assignment(s) at any one time:-

Transitions (End-to-End)
Own complex multi-process transitions from global locations (UK/APAC/Others).
Create and govern transition frameworks, wave plans, tollgates, risk registers.
Lead discovery, KT, shadow, reverse-shadow, and go-live phases.
Track benefits, FTE realization, and productivity ramp-up.
Be escalation point for all critical transitions.


Service Management
Establish service governance (SLAs, KPIs, cadence, escalation models).
Build run-state operating model across teams.
Design co...
            

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