Travel Booking Agent - Cebu
Location
cebu city, cebu
Job Type
Full-time
Category
Other-General
Posted
June 10, 2026
Travel Booking Agent
Cebu City | Onsite
Caldwell Communication
Job Description
We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain up-to-date documentation
Escalate complex cases to supervisors
Meet service quality and customer satisfaction goals
Schedule & Training:
Rotating shifts including nights, weekends, and holidays
Paid training on travel systems and company procedures
Requirements:
At least High School or Senior High School graduate ...
Cebu City | Onsite
Caldwell Communication
Job Description
We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain up-to-date documentation
Escalate complex cases to supervisors
Meet service quality and customer satisfaction goals
Schedule & Training:
Rotating shifts including nights, weekends, and holidays
Paid training on travel systems and company procedures
Requirements:
At least High School or Senior High School graduate ...