Travel Operations Lead – Coaching & KPI Excellence

A leading BPO company in Taguig is seeking an Operations Supervisor to oversee daily operations of a team supporting a travel account. The role includes monitoring performance, providing coaching, and resolving customer issues while ensuring KPIs and quality standards are met. Candidates must have a minimum of 2 years of supervisory experience in a BPO environment and be open to working with US, Canada, Australia, or UK markets. An excellent opportunity for career growth in a dynamic environment.
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