UC Programmer
Location
South-Africa, gauteng
Job Type
Full-time
Category
Software Development
Posted
June 14, 2026
Key responsibilities
- Responding to calls logged by clients
- Providing remote/telephonic support
- Scheduling site visits within a client's Service Level Agreement Mean-Time-To-Respond time
- Resolving an issue within a client's Service Level Agreement Mean-Time-To-Repair time
- Understanding each client's Service Level Agreement contract and adhering to the required service
- Scheduling and completing preventative maintenance.
- This includes compiling full maintenance reports after work are completed
- Advanced fault-finding
- Comprehensive knowledge of wiring, cable termination and best practice
- standards
- Video Conferencing and Audio-Visual Equipment Configuration
- Preparing properly before attending to a site
- Liaising with suppliers and senior staff to resolve issues
- Doing installations when no Field Service work is required
- Programming of...