UK Claims Agent

Outworx • Cape Town, Western Cape, South Africa • Posted June 24, 2026

Location Cape Town, Western Cape
Job Type fulltime
Category Business Operations Specialists
Posted June 24, 2026

Outworx is looking for a UK Claims Agent within the Insurance industry. 


The Claims Agent will play a crucial role in managing and resolving insurance claims within the UK property sector.


Key Responsibilities



  • Claims Processing: Handle incoming claims from policyholders, ensuring all required documentation is collected and reviewed.

  • Investigation: Assess the validity of claims by investigating circumstances, reviewing policy documents, and analysing evidence.

  • Customer Interaction: Communicate with clients to explain coverage, claim status, and next steps. Provide guidance and support throughout the claims process.

  • Negotiation & Settlement: Negotiate fair settlements with claimants, legal representatives, or third parties.

  • C...

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