Unit Manager - ID

Mphasis • Bengaluru, Karnataka, India • Posted June 03, 2026

Location Bengaluru, Karnataka

Job Type Full Time

Category Other Management Occupations

Posted June 03, 2026

Job Title: Unit Manager - ID (IC)
Reports To (Title): Manager – Content Services

Job Location: Bangalore

Job Summary:

We are looking for a professional Instructional Designer to design, develop, and deliver engaging learning and practicing experiences. The goal is to facilitate learners in acquiring knowledge, skills, and competencies in an effective, appealing, and measurable manner. The role demands expertise in learning consulting, knowledge discovery, instructional design, and development of a wide range of learning assets, from SOPs and process flows to gamified eLearning modules and ILT/VILT programs.

Job Responsibilities:
Conduct due diligence and knowledge discovery sessions with SMEs and stakeholders during transitions.

Develop lesson plans, SOPs, process flows, and training manuals.

Create interactive and gamified eLearning modules using Articulate 360 (Storylin...

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