Urgent Care Support Staff (Goole)

This role helps people access safe, timely urgent care by supporting services during evenings and weekends, when help matters most. You'll be part of a welcoming Urgent Treatment Centre team, working alongside clinical and non-clinical colleagues to support patient flow and experience. The role is split across two services and follows a fixed rota, giving you clarity and consistency in your working pattern. Your work will help ensure patients feel supported, informed and cared for during extended opening hours.

Main duties of the job

• Support day-to-day activity within an urgent care setting
• Help create a calm, safe and welcoming environment for patients
• Work closely with colleagues to support smooth patient journeys
• Follow agreed processes to maintain quality, safety and confidentiality
• Work a fixed four-week rota including evenings and weekends

Your working pattern follows a set rota

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