(USA) Senior, Software Engineer
Location
Bentonville, AR
Job Type
Full-time
Category
other-general
Posted
June 15, 2026
**Position Summary...**
**What you'll do...**
**Role summary:**
As a Senior Software Engineer at Walmart, you will play a critical role in designing, developing, and delivering scalable contact center solutions with a strong focus on NICE inContact / NICE CXone. This role requires deep expertise in NICE Studio scripting, strong Java-based backend development skills, and hands-on experience building API-driven integrations with enterprise systems and AI-powered solutions. You will lead end-to-end development of complex routing workflows, IVR automation, and system integrations, ensuring high availability, scalability, and performance. This role is suited for individuals who can independently drive technical solutions in complex environments and elevate engineering standards across the platform.
**About the team:**
The Contact Center Engineering team develops and maintains platforms that enable seamless customer support across voice, chat, and digital channels. The t...
**What you'll do...**
**Role summary:**
As a Senior Software Engineer at Walmart, you will play a critical role in designing, developing, and delivering scalable contact center solutions with a strong focus on NICE inContact / NICE CXone. This role requires deep expertise in NICE Studio scripting, strong Java-based backend development skills, and hands-on experience building API-driven integrations with enterprise systems and AI-powered solutions. You will lead end-to-end development of complex routing workflows, IVR automation, and system integrations, ensuring high availability, scalability, and performance. This role is suited for individuals who can independently drive technical solutions in complex environments and elevate engineering standards across the platform.
**About the team:**
The Contact Center Engineering team develops and maintains platforms that enable seamless customer support across voice, chat, and digital channels. The t...