USRN - Subject Matter Expert

Optum • makati, metro manila, Philippines • Posted May 31, 2026

Location makati, metro manila
Job Type Full-time
Category IT & Technology
Posted May 31, 2026

The Clinical Subject Matter Expert (SME) is the clinical anchor and primary
knowledge resource for our Medication Therapy Management (MTM) program.

Working closely with the Operations Manager and Team Supervisors, the SME ensures the
highest standard of clinical accuracy and patient safety. You will serve as the ultimate escalation
point for complex pharmacological queries, conduct quality audits, and drive continuous
education. By facilitating peer-to-peer knowledge sharing and updating clinical resources, you
will empower our Clinical Nurses to confidently manage complex medication regimens for US-based M&R patients.

Note: This role requires working night shifts in Manila to align with US Central Standard Time
(rotating shifts between 8:00 AM and 8:00 PM CST, Monday through Friday).

Key Responsibilities

  • Clinical Escalations: Act as the primary resource for Clinical Nurses encountering complex medication profiles, drug i...

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