Ustomer Service Agent - Satisfaction Surveys
Location
proyecto río sonora, proyecto río sonora
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
**Location**: Hermosillo, Sonora
**Schedule**: 6:00am - 3:00pm Hermosillo Time (changes to 7:00am - 4:00pm in November due to U.S. time adjustment)
**Employment Type**: Full-time
**Salary**: Up to $4,000 MXN weekly before taxes
**About the Role**
As a Customer Service Agent in the BIS Safety campaign, you will make outbound calls to customers to conduct satisfaction surveys about services and products. Your work helps measure service quality, customer experience, and overall satisfaction, while contributing valuable feedback for company improvements.
**Key Responsibilities**
- Make outbound calls to conduct satisfaction surveys with customers.
- Clearly explain the purpose of the survey and administer it professionally.
- Accurately record customer responses in the company database.
- Inform participants about their entry into a raffle to win a Disney trip.
- Document call outcomes, feedback, and survey metrics.
- Handle objections or negative commen...
**Schedule**: 6:00am - 3:00pm Hermosillo Time (changes to 7:00am - 4:00pm in November due to U.S. time adjustment)
**Employment Type**: Full-time
**Salary**: Up to $4,000 MXN weekly before taxes
**About the Role**
As a Customer Service Agent in the BIS Safety campaign, you will make outbound calls to customers to conduct satisfaction surveys about services and products. Your work helps measure service quality, customer experience, and overall satisfaction, while contributing valuable feedback for company improvements.
**Key Responsibilities**
- Make outbound calls to conduct satisfaction surveys with customers.
- Clearly explain the purpose of the survey and administer it professionally.
- Accurately record customer responses in the company database.
- Inform participants about their entry into a raffle to win a Disney trip.
- Document call outcomes, feedback, and survey metrics.
- Handle objections or negative commen...