UX/CX Researcher

As a Researcher at Salmon’s Research Lab, you will design and deliver high-quality research that helps the company better understand its customers, markets, and business opportunities.

You will work across market, customer, and new opportunity research , translating insights into clear recommendations that inform product, marketing, and business decisions. This role requires strong research judgment, the ability to work end-to-end, and comfort working in an international team.

Key responsibilities

• Plan and conduct qualitative research (in-depth interviews, usability testing, contextual inquiry)

• Lead regular customer interviews to understand real-life behaviors, needs, and pain points

• Explore how customers discover, use, and experience Salmon’s products across different stages of their journey

• Synthesize findings into clear, actionable insights for product, design, and business teams