Venue Manager

Boo Boo Laand is looking for an experienced and passionate Venue Manager to lead our Family Entertainment Center operations in Mumbai.

This role is responsible for overseeing the complete venue operations, ensuring a safe, engaging, and memorable experience for children and families while achieving business and service excellence.

Role Responsibilities:

Venue Operations & Guest Experience

✨ Manage the daily operations of the Family Entertainment Center, ensuring smooth opening, closing, and overall venue readiness

✨ Ensure all guest touchpoints meet premium hospitality standards, from arrival to departure

✨ Create a warm, welcoming, and family-friendly environment for children, parents, and caregivers

✨ Oversee guest journey, including admissions, activities, food & beverage coordination (if applicable), parties, and special events

✨ Monitor guest satisfaction and implement initiatives to contin...