VIP Experience Manager

Peoplebank • london, england, United-Kingdom • Posted June 10, 2026

Location london, england

Job Type Full-time

Category Management & Operations

Posted June 10, 2026

At The Cumberland, every stay is designed to feel like the best seat in the house. Inspired by London’s dynamic music scene, The Cumberland blends contemporary style, exceptional hospitality and unforgettable guest experiences in one of the capital’s most iconic locations. With nearly 1,000 bedrooms, vibrant bars and restaurants, meeting and event spaces, and a guest experience full of energy and personality, this is hospitality on a grand stage.We’re now looking for an exceptional VIP Experience Manager to lead the delivery of extraordinary stays for our VIP guests, partners and valued visitors - creating memorable moments that go beyond expectation and ensuring every guest interaction feels personal, seamless and unforgettable. 
What you'll be doing As VIP Experience Manager, you’ll lead the VIP guest journey from arrival to departure, ensuring the highest levels of personalised service are consistently delivered across the hotel. You’ll work closely with Front O...
            

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