VIP Manager- Gambling- Portuguese-Spanish languages
Location
Brazil, Brazil
Job Type
fullTime
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted
June 17, 2026
Who We Are
We’re an international iGaming & Entertainment platform активно expanding across global markets. Our VIP segment is growing fast, and we’re focused on delivering top-tier experiences across LATAM, Portugal, and Uzbekistan.
Our culture?
Fast and flexible.
Player-first mindset.
Focused on retention and value.
Human communication, real relationships.
What You’ll Be Doing (VIP Manager)
- Managing VIP players and acting as their main point of contact.
- Communicating via Intercom, Telegram, WhatsApp, and calls.
- Monitoring player activity and engagement proactively.
- Developing and executing retention strategies.
- Handling complex cases (payments, withdrawals, bonuses, KYC, disputes).
- Collaborating with internal teams: Payments, Risk, Support, QA, Product.