Visual Keyholder

H&M Group • Santa Clara, California, United States • Posted June 19, 2026

Location Santa Clara, California

Job Type Full-time

Category Librarians, Curators, and Archivists

Posted June 19, 2026

Job Description
As the Visual Keyholder, you'll play a pivotal role in curating an excellent customer journey within the store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising both indirect and direct customer service while driving sales performance to new heights. 
Key Responsibilities 
Offering customers a high level of service, through styling advice, product knowledge and store experience 
Analyse selling information and take responsibility for the visual direction of the store 
Installing window displays 
Creating inspiring outfits and styling mannequins 
Merchandising stock on the shop floor 
Support the sales staff with store operations 
Set the visual merchandising standard for the store and train other managers and staff 
Being a COS brand ambassador and providing the best expe...
            

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