Voice Specialist

Voice Specialist Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role As a Voice Specialist, you will be responsible for monitoring, maintaining, and optimizing global voice infrastructure to ensure seamless communication services across business operations. You will act as a key technical contributor, handling incident resolution, system performance monitoring, and supporting change and release processes within a structured ITIL environment. In this role, you are expected to bring hands-on technical expertise, operate independently on day-to-day activities, and collaborate across global teams to deliver reliable and high-performi...