VOR Agent- Automobile

Responsibilities:
Responsible for supporting the dealership network on request related to the expediting of service parts orders. Agents will work primarily in Stellantis systems, including a case management tool, parts catalog, parts inventory management, supply chain tools etc.
Request to be handled include among others:
- Upgrade order status
- Place request on dealer behalf
- Dealer to dealer sale
Required background & skills:

• Ability to relate with dealer
• Customer service experience
• Knowledge of automotive processes & parts
• PC literate

EDUCATION and/or EXPERIENCE

•  Minimum 1-3 years automotive technical background with working experience in automotive dealership operations or similar operation is preferred.
• High school diploma or General Equivalency Diploma (GED) is required
• Experience with vehicle service par...