Waiter / Waitress

1. Ensure correct uniform standards are followed at all times.

2. Ensure the guests of the outlet experience an enjoyable, expertly served beverage/dining experience by following the outlet sequence of service.

3. Maintain a thorough knowledge of the restaurant menu & daily specials at all times

4. To be familiar with the beverage service including stemware used and appropriates garnishes.

5. Anticipate and service of guests' requirements at all times

6. Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager’s instructions

7. Ensure service stations are constantly cleared & re-stocked during service

8. Serve and clear food and beverage items in an unobtrusive and professional manner

9. Present menus and explanations for all menu items as well as specials of the day.

10. Ascertain a guest's satisfaction and handle any problem, which ...