Warranty manager

Are you detail-oriented, analytical, and passionate about operational excellence? We are looking for a proactive and driven Warranty Manager to oversee and optimise our national warranty operations. This role offers exciting career growth into Operations & Supply Chain Management and is ideal for someone who thrives in fast-paced inventory and distribution environments.

Role Overview

The successful candidate will manage the end-to-end warranty and return merchandise (RMA) process, ensuring efficient stock reconciliation, supplier claims management, inventory accuracy, and minimisation of stock write-offs.

Key Responsibilities Manage defective, repaired, and replacement stock workflows nationally Oversee the end-to-end RMA process for damaged, defective, or incorrect products Coordinate with logistics, warehouse, procurement, finance, suppliers, and sales teams Manage supplier claims, repairs, replacements, and credit note recovery Ensure accurate inventory processing ...