Welcomist Temporary - Boutique Capri
Location
Capri, Campania
Job Type
Full-time
Category
Retail Sales Workers
Posted
June 08, 2026
GENERAL ROLE
The Welcomist works in the Customer Experience team developing and delivering the most memorable journey for clients, embodying the Brand values and leading his/her team to provide heartfelt and bespoke attention to customers.
MAIN RESPONSABILITIES
* Welcome clients with a warm and hospitable greeting;
* Build strong relationships with clients in order to discover their needs and wishes;
* Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in;
* Manage customer queues through a dedicated app on Hermès devices;
* Assist clients and support sales colleagues in complex situations regarding returns and reservations, etc;
* Support the Sales Associates Team by helping schedule their appointments and customer visits;
* Manage front and back relationship with the Operations Teams to ensure the online, after sal...
The Welcomist works in the Customer Experience team developing and delivering the most memorable journey for clients, embodying the Brand values and leading his/her team to provide heartfelt and bespoke attention to customers.
MAIN RESPONSABILITIES
* Welcome clients with a warm and hospitable greeting;
* Build strong relationships with clients in order to discover their needs and wishes;
* Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in;
* Manage customer queues through a dedicated app on Hermès devices;
* Assist clients and support sales colleagues in complex situations regarding returns and reservations, etc;
* Support the Sales Associates Team by helping schedule their appointments and customer visits;
* Manage front and back relationship with the Operations Teams to ensure the online, after sal...