WFM Assistant Manager: Forecasting & Scheduling

Teleperformance is looking for a highly motivated WFM (Workforce Management) Assistant Manager to join our team in Cape Town. This role involves leading a team of analysts, managing staffing forecasts, and ensuring operational efficiency. Candidates should have 3-5 years of experience in workforce management, with leadership experience in similar roles. A Matric equivalent qualification is essential. Join us to optimize our workforce management processes and drive performance excellence.
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