WFM Leader: Scheduling, Forecasting & RTA Oversight

A leading outsourcing company in the Philippines is seeking a Workforce Planning, Scheduling, and RTA Supervisor. This role is critical in managing a team of workforce professionals to meet client goals by analyzing work volumes and refining schedules. The ideal candidate should have extensive call center experience, strong project management skills, and proficiency in workforce management tools. This position offers a dynamic work environment focused on innovation and team development.
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