WFM Real Time Analyst I-Grade B1
Location
Dublin, County Dublin
Job Type
Full-time
Category
Business Operations Specialists
Posted
June 21, 2026
Scheduling/Real Time Analyst
Responsibilities to include but not be limited the following
- Adoption and communication of global intraday and scheduling guidelines to appropriate stakeholders
- Enforce real time adherence in all Work Types and Markets within the scope of operation
- Monitor the volume of contacts at interval level, as well as the proper use of activity codes, overall on...