WFM Team Lead – Onsite (Alabang) | Forecasting & SLA
Location
muntinlupa, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 21, 2026
A staffing solutions provider is looking for a WFM Team Lead to optimize forecasting and staffing models and ensure operational efficiency. The ideal candidate will have at least 4 years of experience in the BPO sector and 2 years in a leadership role. Responsibilities include monitoring SLAs and providing data-driven recommendations. Immediate benefits include HMO for employees and dependents, performance bonuses, and 24 annual leave credits.
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