Wingstop Shift Supervisor
Location
Grand Rapids, Michigan
Job Type
fulltime
Category
Supervisors of Food Preparation and Serving Workers
Posted
June 19, 2026
Job description:
The Shift Leader plays a critical role in driving daily restaurant operations, leading team performance, and ensuring consistent execution of brand standards. Serving as the Manager on Duty , this position is responsible for delivering an exceptional guest experience while maintaining high standards in Quality, Service, and Cleanliness.
This role requires a hands-on leader who can manage fast-paced operations, coach team members in real time, and hold the team accountable to performance expectations.
Key Responsibilities
Shift Leadership & Operations
- Lead and manage restaurant operations during assigned shifts as MOD
- Deploy team members effectively across key positions (kitchen and front of house)
- Drive strong execution during peak and non-peak hours
- Monitor ticket times, order flow, and Speed of Service (SOS) performance
- Adjust staffing and manage breaks based on business needs ...